What is the procedure for expat healthcare claims or travel insurance claims ?

Depending on the insurance you have taken out, you can apply for reimbursement of care via a website, email or mail. In your insurance application confirmation, you have received the website address, email or postal address to declare your claim and send all the necessary documents to manage your refund. When you open your file with the refund management platform, we give you a file number that will be your reference to keep for your refund.