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How do you anticipate emergency situations for customers abroad?

An accident, a high fever, a fall, a hospitalisation… Abroad, an unexpected health issue quickly becomes a “test” for your relationship with your client. Not because the event happens (no one can control that), but because the response must be immediate, clear and organised, while the client is navigating an unfamiliar environment: language, healthcare system,

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International customers: how to prevent unforeseen events from damaging your reputation

With international customers, an unforeseen event abroad puts your reputation to the test in a matter of minutes. The customer doesn’t judge the “event” (no one can control a medical emergency or a cancellation). He judges the experience and the support he received : did someone take charge of the situation ? Was the answer

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Nouvel espace assuré

New insured space: monitor your international health insurance more easily!

At Mondassur, we’re committed to simplifying the management of your international health insurance. That’s why we’re upgrading your Insured Area to offer you a smoother, more intuitive and more comprehensive experience, wherever you are in the world.Thanks to this new version, you now have improved tools for administering your policy, adapting your cover and tracking

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Highly-skilled work visas: what health insurance obligations do companies have?

Many countries require medical cover to issue a visa for highly-skilled work. Others require it as a condition of access to the local healthcare system. As a HQP or international mobility manager, you need to anticipate these requirements before you go abroad. At Mondassur, we help companies manage these requirements. Here’s what you need to

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Health insurance for international tenders

Find the right insurance solution for your organization When you respond to an international invitation to tender, the success of your project also depends on the health and safety of your teams abroad. You’re mobilizing employees, experts or subcontractors in different countries: their protection must be guaranteed from the outset. At Mondassur, we help HR

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