Definitions expatriation insurance and travel insurance FAQs

List of definitions related to insurance

What does “actual costs” mean ?

The actual costs are the amount you actually spend.

Often, insurance reimburses you according to the Social Security reimbursement base.

Example: If an insurance pays you 300 from the Social Security reimbursement base, you will only receive 69 euros for a consultation with a general practitioner because the convention fee for a consultation is 23 euros, or 23-300 – 69 euros. In high-medical countries such as the United States, this type of medical expense can amount to more than $150. It is essential to be reimbursed on the basis of your actual expenses.

What does “deductible” or “excess” mean ?

A deductible is the amount that will not be refunded to you regardless of your expenses.
Example: You go to the dentist and this consultation costs you 75 euros. If your deductible is €30, you will be reimbursed based on the remaining €45. The refund will depend on the contract you have signed up and will be able to cover either all or part of the remaining 45 euros.

What is personal liability ?

This is personal and property damage to a third party.

Example: You break a mirror in a shop that hurts a customer. The shop has the right to ask you and the person you injured. Your civil liability will be responsible for this personal and material damage.

In travel insurance, the liability guarantee is limited to privacy (not a professional liability guarantee) and does not apply to your rental vehicle for example for which you must take out insurance civil liability related to the car.

What is the CFE ?

The CFE (Caisse des Français de l’Aranger) is a private organization that operates on the same reimbursement scale as that of Social Security.

It intervenes for French people living abroad and reimburses you for part of your care with a quarterly fee calculated according to your income, your age and family situation. Find out more about choosing between insurance called the 1st euro (without CFE) and insurance complementary to the CFE.

What is the Schengen area and the Schengen visa ?

The Schengen Agreement includes 22 of the 27 member states of the European Union (EU). We are talking about the “Schengen area”.-

Among the Schengen countries are all the countries of the European Union (excluding Bulgaria, Cyprus, Hungary, Romania and the United Kingdom) as well as 3 non-EU associate countries: Iceland, Norway and Switzerland.

Within this space, there is a free movement of people.

The Schengen visa is intended for foreign residents of the Schengen Area. It allows them to move freely for up to 90 days within the member countries of this space.

What is the European Health Insurance Card or EHIC ?

The European Health Insurance Card allows you to be covered for your medical expenses in Europe in the same way as policyholders in the country in which you are.

For more information: Health Insurance website

However, you will have to advance medical expenses, especially in case of hospitalization, because social security will not advance the sums as is the case in France.

What is the WHV ( Working Holiday Visa) ?

The WHV (Working Holiday Visa Program) allows you to reside for one year (renewable) in Australia, New Zealand, Canada, South Korea, Japan, Singapore, Argentina, Chile or Taiwan.

See the conditions for benefiting from a WHV on:

What do you mean by “Country of Origin” in the quote ?

The country of origin is the country you come from. In general, it is the country of nationality.

For some expatriates who acquire another nationality, their country of origin will be that of their “1st” nationality. Nowadays, more and more people have several nationalities, if it is allowed by the concerned countries. In this case, people usually tend to use the one which best fits their needs.

At Mondassur, for an international healthcare insurance quote, you need to indicate your country of origin and your country of destination.

What does “secure payment” mean ?

As part of a secure payment, your credit card number, expiry date and cryptogram are encrypted in the transmission to protect you and ensure that no data flows in the clear via the internet. Mondassur uses the “3D Secure” system.

With “3D Secure,” Visa and Mastercard consolidated online payments. When you make a payment online, you will be asked for a 3D Secure code to verify that you are the cardholder and protect yourself in the event of bank details stolen.

What does “tacit renewal” mean?

The tacit renewal implies that unless otherwise advised by you the contract will be renewed automatically.


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