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Customer reviews | Mondassur Health Insurance

Thank you for your review of Mondassur!

Thank you for taking 2 minutes of your time to leave a review on Mondassur. The vast majority of these customer reviews testify to the professionalism and responsiveness of our team and the quality of our services. You can find Mondassur reviews on Google. Here are a few examples of Mondassur customer testimonials and their choice ofinsurance abroad according to their situation:

“I’ve just purchased their medical insurance for my move to France next month. To date – the team has been professional, friendly – and their English is amazing! Customer service at its best – understanding my requirements and helping me with my visa process. Best rates too “

“They are very customer focused, it only took me 3 hours to choose the most suitable option on a site until I got the insurance certificate. I would recommend this insurance provider to anyone who needs excellent service.”

“Excellent communication, a real plus when you live on the other side of the world.”

Thank you very much for your confidence!

Mondassur products

Mondassur offers a wide range of insurance products to meet everyone’s specific needs:

Our history

Since 2001, Mondassur has specialized in international health insurance policies for expatriates, international students, travelers, nomads and impatriates. Our business began with the development of insurance for the United States via our EuropUSA site, in response to the complexity of American insurance requirements. Building on this experience, Mondassur has expanded worldwide, with over 100,000 insured customers in more than fifty countries.

With a flexible, multilingual team from diverse backgrounds, Mondassur offers global expertise and an in-depth understanding of the needs of policyholders around the world.

Mondassur works with various partners around the world to offer quality international health insurance solutions. These partners include :

  • International mobility insurers.
  • Healthcare professionals worldwide.
  • Tourist offices.
  • Schools and universities.
  • Insurance brokers.
  • International mobility professionals.

Why leave a customer review?

Leaving a customer review has a double impact:

  • This practice allows everyone to have their say: give their point of view on the service or product, talk about their experience with the company. It provides information to other buyers in the customer service department, while helping to improve the service or product if necessary.
  • Also to motivate the team. Positive reviews are always a source of motivation for the team, as they recognize our work and commitment.

A question worth asking: should we believe the opinions we read on the Internet? Many people take into account the opinions left by certain Internet users when making a choice: for a purchase, for booking a restaurant, for registering at a driving school, for going on vacation…

Fraudulent practices concerning online reviews

The Direction Générale de la Concurrence, de la Consommation et de la Répression des Fraudes (DGCCRF) reports on illegal practices concerning online reviews:

  • Negative reviews are removed in whole or in part
  • Positive reviews are published much more quickly than negative ones
  • Fake reviews written by professionals

An increasingly widespread practice is that of fake reviews. These include :

  • False opinions, which may be positive opinions posted by the professional, those around him or her, or by a specialized (communications) agency.
  • Negative reviews written by competitors or other malicious parties

How can you spot fake reviews on the Internet?

A company’s image is closely linked to its e-reputation, particularly through customer reviews. Nevertheless, some use it to damage the reputation of their competitors, and others to artificially enhance their image.
There are many different types of fake reviews that can damage a company’s reputation. Here are a few tips to help you distinguish the true from the false, bearing in mind that these are only indicators and that it’s always difficult to distinguish precisely:

  • Short reviews, with no explanation of the customer experience
  • Reviews published over a short period of time, whereas previous publications were more widely spaced.
  • Similar reviews, published one after the other, with a similar turn of phrase. They are usually written by the same person
  • Too many” reviews written in a more “sustained” way than in real life. Indeed, real testimonials often contain spelling mistakes, crude and direct language, syntax errors… etc.
  • Competitor reviews, written in a disparaging tone and generally advertising another site
  • Anonymous reviews, especially if all “5-star” reviews on this site are published by anonymous authors or with a pseudonym.

How do you interpret customer reviews?

There are a number of tricks to interpreting customer reviews:

  • It’s impossible for a company to have 5 stars on all reviews – perfection doesn’t exist!
  • It’s normal to have negative reviews, because in general, those who leave reviews are dissatisfied for various reasons, often totally unrelated to the service or product delivered.
  • It may be a good idea to ask the company directly for an explanation of an opinion, so as to get both points of view.

In short, online reviews are increasingly consulted to recommend or not a service, a product… But it’s important to bear in mind that people are more motivated to leave a negative review. It’s also important to differentiate between the real and the fake, as false online reviews are common practice.

How do you interpret customer reviews?

Customer service available 7/7: Our multilingual team is on hand every day to answer your questions.

Get a free and immediate quote : Receive your international health insurance quote quickly

tailored to your needs.

French company: Mondassur is a French company renowned for its expertise in international health insurance.

Global coverage: With contracts in over 190 countries and access to more than 160,000 hospitals and doctors, we insure your health wherever you are.

Reactivity and simplicity: A fully digitized user experience with fast, in-house reimbursements.

Worldwide coverage : More than 190 countries and access to over 160,000 hospitals and doctors.

Quality products: Contracts negotiated with GAN (Groupama), rated A+ by FITCH Ratings.

4.7
5/5

Based on 153 Google reviews

5/5

"Risus risus natoque urna faucibus felis netus dictum fames duis ultricies mi habitasse potenti nisi, enim euismod nec dolor, in sed neque sit mauris mattis facilisi nisl augue nulla augue sed quis."

Anne assurance santé Mondassur
Chiara
5/5

"Risus risus natoque urna faucibus felis netus dictum fames duis ultricies mi habitasse potenti nisi, enim euismod nec dolor, in sed neque sit mauris mattis facilisi nisl augue nulla augue sed quis."

Anne assurance santé Mondassur
Chiara
5/5

"Risus risus natoque urna faucibus felis netus dictum fames duis ultricies mi habitasse potenti nisi, enim euismod nec dolor, in sed neque sit mauris mattis facilisi nisl augue nulla augue sed quis."

Anne assurance santé Mondassur
Chiara
5/5

"Risus risus natoque urna faucibus felis netus dictum fames duis ultricies mi habitasse potenti nisi, enim euismod nec dolor, in sed neque sit mauris mattis facilisi nisl augue nulla augue sed quis."

Anne assurance santé Mondassur
Chiara
Yvonne Dunn
Yvonne Dunn
March 26, 2024.
Good communication and follow-up.
GREGOIRE KALOMBO MUKOKE
GREGOIRE KALOMBO MUKOKE
March 20, 2024.
C'est la troisième fois en moins de trois ans que je souscris l'assurance dans cette entreprise, Dieu merci il ne m'est pas encore arrivé un problème pour lequel elle a eu à intervenir. A mon avis je penses que je peux leur faire confiance.
lorraine whelan
lorraine whelan
March 18, 2024.
Great service with an agent who went above and beyond to help me. Would definitely recommend this company when it comes to quotes and getting the policy sorted for us in a timely manner.
Charlotte Saint genest
Charlotte Saint genest
March 17, 2024.
Assurance que j'ai découverte, accès facile et rapide , que je recommanderai autour de moi.merci pour ce service.merci mondassur
Jamart MAWETE
Jamart MAWETE
March 11, 2024.
C’est ma première expérience, j’attends voir après mon voyage, je donnerai mon avis.
jocelyne VOSS
jocelyne VOSS
March 7, 2024.
Fiable, Rapide, 4ème souscription
Monique Moussy
Monique Moussy
March 6, 2024.
Je suis au Vietnam pour 80 jours et c est très important de partir bien assuré et d avoir l esprit tranquille pour bien profiter du séjour. MERCI Mondassur.
Mathias GILBERT
Mathias GILBERT
March 6, 2024.
simple et efficace
insured persons
+ 0
years of experience
+ 0
countries covered
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