At Mondassur, we take your security seriously. Whether you’re moving abroad for work, study or adventure, it’s essential to make sure your insurance certificate is authentic and purchased through the correct channels.
How to get a genuine Mondassur certificate
The only ways to obtain a legitimate Mondassur insurance certificate are:
- Directly via our official website: www.mondassur.com
- Through an authorized partner or recruitment firm. However, even in these cases, the process still goes through our secure internal platform.
Important:
All insurance quotes and applications must be made through our official quote generator, even when using an authorized partner. Each partner has a dedicated co-branded welcome page, but the quote always originates from Mondassur’s system. Get a quote securely here
Once you complete the process, your official certificate will include a QR code that links directly to our database, allowing you to verify its authenticity instantly.
How to verify a reseller
If you are unsure whether a reseller or recruitment agency is truly affiliated with Mondassur, please contact us directly. We will gladly confirm if they are an official partner.
When in doubt, reach out to us before sharing personal details or making a payment. Contact our support team : +33 1 80 87 57 80
Know who you’re dealing with
Not sure if you’re speaking with an authorized Mondassur partner? Here are a few things to keep in mind.
Some intermediaries may:
- Offer to purchase a Mondassur policy “on your behalf”
- Provide an unofficial insurance certificate (for example, one missing the QR code)
- Request payment via unsecured methods like CashApp, mobile wallets, or cryptocurrency
(Mondassur only accepts payment by bank card or bank transfer)
These services may appear professional, but the documentation or coverage provided may not be valid. When in doubt, trust your instincts. If something doesn’t feel quite right, don’t hesitate to reach out to us directly to confirm.
Our authorized partners will always welcome your questions and understand the importance of verifying details before you commit. There’s never any rush, and we’re here to help ensure your insurance is set up properly from the start.
How to make sure your Mondassur certificate is valid
At Mondassur, your peace of mind matters. Here are some simple ways to check that your certificate is authentic and issued through the correct channels:
- It includes a QR code that links to a secure Mondassur webpage
- The formatting is clear, with accurate spelling and high-quality branding
- It can be verified through our support team
- Payment was made through secure methods (bank card or bank transfer only)
- The person or company you dealt with is transparent and supportive, not pushy; and they are happy to let you double-check things
Helping us take action: Reporting suspicious certificates
If you believe you’ve received an unauthorized certificate or something doesn’t seem right, we encourage you to let us know. Your report plays an important role and helps us to:
- Work closely with the relevant authorities
- Investigate and better understand unauthorized activity
- Take appropriate legal steps when necessary
By reaching out, you’re helping us protect the Mondassur community and ensure others benefit from the same peace of mind. Thank you for your vigilance.
Tips to stay safe when choosing your insurance plan
In summary, remember to always follow these guidelines:
- Purchase only via com or verified partners
- Confirm a reseller’s identity by contacting us directly
- Avoid offers that seem unusually priced
- Be wary of sellers who pressure you purchase immediately
- Only pay using secure methods: bank card or bank transfer
Still not sure? Contact us!
Our team is always here to help you verify a certificate, confirm a reseller or answer any questions. When it comes to protecting your personal and financial information, it’s always better to ask first.
Reach out to Mondassur support, we’re here to help.
