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FAQ
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Choose a travel insurance abroad
(9 questions)
- Why do I need a travel insurance?
- Am I covered by my Health Care system abroad?
- Am I well covered by my credit card insurance abroad?
- Who can buy travel insurance ?
- Why is it not recommended to go to the United States or Canada without travel insurance?
- What makes the difference between an insurance policy and an assistance policy?
- What is the difference between top-up and expat insurance?
- How to choose insurance between top-up and expat insurance?
- Are some countries excluded from Mondassur insurances?
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The insurance suited to your needs
(7 questions)
- I will emigrate abroad. Which insurance do you advise me?
- I am been living abroad now for several years as an expat. Which insurance should I buy?
- I am going to study abroad. What insurance is best for me?
- I am going abroad with a Working Holiday Visa. Which insurance do you advise me?
- I would like to come to France. Which insurance should I buy?
- I would like to go to a country within the European Union or the Schengen area. Is it possible to buy an insurance on your website?
- Which nationalities are entitled to buy Mondassur insurance plans ?
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Buy your insurance
(11 questions)
- How do I select an international insurance?
- How much time before going abroad should I take out travel insurance ?
- How can I request a quote?
- Is there an age limit to buy insurance?
- Will medical information given during application process remain confidential?
- How do I pay travel or expat insurance?
- What information do I need to provide for the secure payment?
- What are the necessary documents to prove that I am insured?
- What is the time limit to obtain a certificate after an online application?
- Can I renew my insurance policy ?
- Can I take a top-up insurance for a short-term stay?
- Travel insurance benefits (3 questions)
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Your claims
(11 questions)
- How do I file an insurance claim ?
- How do I get paid for my claims?
- Am I covered in case of illness?
- What are the costs that I have to pay in case of hospitalization?
- In case of hospitalisation abroad, can a relative visit me?
- Are dental and optical care covered by the insurance?
- In case of pregnancy, are my medical expenses covered by the insurance?
- I go abroad with my children. Does my travel insurance cover them automatically?
- What to do in case of accident/emergency?
- How do I contact emergency assistance?
- How does evacuation-repatriation take place in case of accident/emergency?
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Definitions: travel insurance and expat insurance
(10 questions)
- What is the meaning of "reals costs" or "actual costs"?
- What does "deductible" or "excess" mean?
- What is personal liability?
- What is the CFE ?
- What is the Schengen Area and the Schengen Visa?
- What is the European Health Insurance Card or EHIC?
- What does "Working Holiday" refer to?
- What does "renewed tacitly" refer to?
- What does "Country of origin" mean in the quote?
- What does "secure payment " mean?
- About Mondassur (5 questions)
